Effective Date: 10 December 2024
Last Updated: 05 April 2025

We are committed to providing support for any issues or questions related to our service. Please read below to understand how to reach us and what kind of support we offer.

1. Support Hours

We are available to respond to queries from:
Monday to Saturday, 10:00 AM – 6:00 PM IST

2. Contact Methods

You can contact us through the following:

• Email: [email protected]

• WhatsApp: Unavailable

• Support Form: Contact-Us

3. What We Support

• Issues related to receiving your PDF

• Questions about the application steps shown in the PDF

• Assistance with incorrect data entry (if spotted early)

• Help understanding the Udyam registration process as shown in the guide

4. What We Don’t Support

• Filling your Udyam application on your behalf

• Government site errors or OTP issues

• Official MSME/Udyam certificate delays

• Aadhaar or UPI-related disputes not related to our service